Mentera Inc. - Subprocessor List
Last Updated: April 8, 2026
Mentera may use Subprocessors to Process Customer Data in its provision of the Mentera Service. This page provides relevant information about each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable terms of service agreement between Customer and Mentera.
Where protected health information (PHI) is involved, subprocessors operate under Business Associate Agreements (BAAs).
| Entity Name | Subprocessing Activity | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services (AWS) | Cloud Service Provider / LLM Provider | Account data, application data, PHI, AI-processed clinical content | US |
| HubSpot | CRM | Contact details (name, email, company, job title), marketing interaction data, not used for creating advertisements | US |
| Twilio | Communication Services | Phone numbers, message content, delivery metadata | US |
| Stripe | Payment Processor | Billing contact details, payment transaction metadata | US |